Cancellation Policy

Need to Adjust Your Order? We Can Help!

We want your order to be just right. If you need to make a change or cancel, here’s what you should know:

1. The Modification and Cancellation Period: You have 12 hours from the time of purchase to request any changes or cancellations. Our team works quickly to prepare your order for shipping, so please contact us promptly.
2. Submitting Your Request: To request a change or cancellation, please use our Contact Us page or email us at support@fifteefifth.com. Include your order number, full name, and the exact changes or cancellation you’d like to request. Requests after 12 hours may not be accepted.
3. A Note About Your Shipping Address: Please double-check your shipping address before placing your order. If your item is returned due to an incorrect address, you may be responsible for reshipping fees. We are not liable for delivery delays or failures caused by incorrect addresses.

Questions? We’re Here for You: For any assistance, feel free to contact us via our Contact Us page or at support@fifteefifth.com.