Privacy policy

Our Commitment to Your Privacy

We deeply value the relationship we have with our customers, and that includes a strong commitment to protecting your personal information. This Privacy Policy is designed to be clear and straightforward, explaining how we handle the data you entrust to us when you interact with our website and services.

The Information We Collect

To provide you with our products and a seamless experience, we collect various types of information:

• Information You Share Directly: When you create an account, place an order, sign up for our newsletter, or contact our support team, you may provide us with details such as your name, email address, shipping and billing addresses, and phone number. If you make a purchase, your payment information (like credit card details) is processed securely by our payment gateways, and we do not typically store the full card number. You might also choose to share preferences or other personal details with us.
  
• Information Collected Automatically: As you navigate our website, we automatically gather certain technical information. This includes your IP address, browser type, the pages you visit, the duration of your visit, and the website you came from. We also collect data about the device you’re using, such as its model, operating system, and unique identifiers. Like many websites, we use cookies and similar technologies to enhance functionality, personalize content, and analyze website traffic. You can usually manage your cookie preferences through your browser settings.

How We Utilize Your Information

The information we collect enables us to:

• Fulfill your orders and ensure timely delivery of your awesome shirts.
• Communicate effectively with you regarding your orders, inquiries, and important updates about our services.
• Personalize your browsing experience, suggesting products and content that might interest you.
• Keep you informed about new arrivals, promotions, and other news (only if you’ve opted in, and you can unsubscribe at any time).
• Continuously improve our website, products, and the overall shopping experience.
• Maintain the security and integrity of our website and services.
• Comply with applicable legal and regulatory requirements.

Sharing Your Information

We may share your information with carefully selected third parties who assist us in delivering our services:

• Trusted Service Providers: These partners help us with essential functions such as payment processing, shipping and logistics, email marketing, website hosting, and data analytics. They are contractually obligated to protect your information.
• Business Transitions: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity. We will ensure you are informed if such a transfer occurs.
• Legal Compliance: We may disclose your information if required by law, legal process, or governmental request.
• With Your Explicit Consent: We will always seek your clear consent before sharing your information with third parties for purposes outside the scope of this policy.

Your Rights and Choices

You have control over your personal data. Depending on your location, these rights may include:

• The right to access and update the personal information we hold about you.
• The right to opt-out of receiving marketing communications.
• The ability to manage cookies through your browser settings.
• The right to request the deletion or restriction of the processing of your personal data.
• The right to data portability.

To exercise any of these rights, please contact us using the details provided below.

Keeping Your Information Secure

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of online transmission or electronic storage is entirely foolproof.

How Long We Retain Your Information

We will retain your personal information for as long as necessary to provide you with our services, fulfill the purposes outlined in this policy, or as required by law.

Our Policy Regarding Children

Our website and services are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any revisions on this page, and the updated policy will be effective upon posting. We encourage you to review this policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us at: support@fifteefifth.com